PREORDER Atlas HO 20008148 Auto Rack BNSF 300124

In the model railroading world, most products are made in limited runs. Manufacturers no longer produce large quantities to sit in warehouses. Instead, they announce new items and set a preorder deadline. After that date, production is based largely on the number of reservations received.

Preordering through Model Train Stuff guarantees your spot in line for these limited releases. When the products arrive, orders are filled in the order they were placed. The earlier you preorder, the better your chance of getting your items, even if there are shipping delays or shortfalls from the manufacturer.

1. Preordering is available on any item with the word "Preorder" as the first word in the product title.
2. We will email your invoice approximately 30-45 days before your preorder items land at the warehouse. With the interactive invoice you can select your preferred shipping method and pay the balance of your order right online!
3. We'll ship you your preorder once your invoice is paid online. 

To place a preorder, simply look for items marked with "PREORDER" in their title on our website. Add the item to your cart and proceed to checkout. You'll be required to pay a 10% non-refundable deposit to secure your reservation.

You'll be charged a 10% deposit at the time of placing your preorder. The remaining balance, along with any applicable sales tax and shipping charges, will be due when the item is ready to be shipped. We'll notify you via email with a link to complete your payment.

Preorders can be canceled, but please note that the 10% deposit is non-refundable and will not be credited to store credit, as it goes toward covering the cost of the uncollected reservation.

The estimated shipping date for each preorder item is listed on the product page. We'll also keep you updated via email if there are any changes to the shipping schedule. Once your final payment is received, your item will be shipped according to your selected shipping method.

In the rare event that a preorder item is delayed or canceled by the manufacturer, we'll notify you as soon as possible. You can choose to wait for the item, apply your deposit to a different item, or request a refund or store credit for your deposit.

You can check the status of your preorder by logging into your account on our website and viewing your order history. We'll also keep you updated via email with any important information regarding your preorder.

If you have any further questions about preordering, feel free to contact our customer service team. We're here to help you with any inquiries you may have.